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April 2, 2020

COVID-19: A message to our customers from our CEO

Updated 4/2/20

CITYLIFT CORONAVIRUS RESPONSE
CityLift’s primary concern is the safety and wellness of our teams, their families, our job sites, installations, and communities. To do its part to minimize the risk of infection and spread of coronavirus, we have adjusted our operations. We are taking the proper precautions and implementing guidelines provided by the Centers for Disease Control (CDC) and other national and local instructions. We currently have no confirmed cases of COVID-19. The following status reflects where we are across our operations:

MANUFACTURING AND SUPPLY CHAIN
There are no confirmed cases of COVID-19 at our factory. As of March 1, our factory began operating again at 100% capacity and began shipping to the US. At this time, there are no disruptions to our supply chain. We will continue to monitor and proactively assess any disruptions that may affect schedule or cost.

US OFFICES
Our office employees, including leadership, sales, engineering, and accounting, will be working remotely until at least May 3rd pursuant to recent Health Orders issued by Alameda County. During this time, we are in active communication to ensure continuity in our business operations.

JOB SITES
As a sub-contractor helping to build essential residential housing with at least 10% of the units in a project set aside as affordable units, we are continuing operations at the qualified job sites unless directed otherwise to do so by the local authority or the general contractor on the job site. We are following social distancing and implementing the guidelines provided by the CDC. We will work with our teams to ensure appropriate onsite coverage to maintain the safety, health of the workplace, and progress of the project.

INSTALLED LOCATIONS
As a provider of essential residential service, we are continuing to provide emergency service to our customers. Preventative maintenance may be suspended while the Shelter in Place Health Orders are in affect. We are following social distancing and implementing the guidelines provided by the CDC.

IDENTIFICATION & CONTAINMENT
Employees are required to alert CityLift if they are infected or exposed to someone who is known to be infected. If an employee calls in sick and indicates they have flu-like symptoms, they will be required to stay home until they are symptom-free and/or see a doctor and get released. We will require positive confirmation that they are healthy before they can return to work. If an employee states that they have COVID-19 or have been in contact with someone who has COVID-19, we will require them to stay home, contact their local health department, and not return to the work until they are released. Notifications to all required stakeholders will follow needed meetings to manage the exposure and understand the risk to other project members. We will conduct and investigate to understand the direct contact(s) the infected worker had with other workers and understand the areas that the worker performed work so we can determine potential contamination and apply proper disinfection. If we have a confirmed case of COVID-19, CityLift will work towards to understand the area(s) that have possible contamination and work with industrial cleaning companies to disinfect the area following CDC recommendations. Depending on the area(s) that may require disinfection, the project may need to be temporarily shut down to allow the proper and safe cleaning operation to disinfect the area(s) of potential contamination.

UPDATES
This is an evolving situation, and CityLift will continue to provide updates here as things change.

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